About Cigaxo
Professional window cleaning services across London since 2015
Our Story
Cigaxo began operations in 2015 when three experienced cleaners in Wimbledon decided to establish a dedicated window cleaning service. Starting with residential properties in SW19, we gradually expanded to cover commercial premises throughout London. Our first year saw us complete over 300 cleaning projects, working primarily in South West London boroughs.
By 2018, we had assembled a team of 12 trained specialists and invested in professional equipment including water-fed poles, purification systems, and safety gear meeting British Standards. This allowed us to handle buildings up to four storeys without scaffolding. We now serve over 800 regular clients across Greater London, from private homes to office complexes and retail spaces.
Our growth reflects consistent service delivery rather than aggressive marketing. Most new clients come through recommendations from existing customers. We maintain detailed records of each property, including access requirements, specific cleaning preferences, and scheduling needs. This systematic approach ensures reliability and allows us to accommodate both one-time deep cleans and regular maintenance contracts.
Our Mission
We provide thorough window cleaning for residential and commercial properties in London. Our service includes exterior and interior glass surfaces, frames, and sills. We use purified water systems that leave no streaks or residue, and we work around client schedules to minimize disruption. Every job receives the same attention whether it involves a single-storey home or a multi-floor office building.
Our Vision
We aim to become the primary window cleaning provider for property managers and homeowners across London by 2026. This means expanding our team to 25 specialists, adding equipment for high-rise buildings, and maintaining our current client retention rate of 94%. We plan to introduce quarterly maintenance packages and extend coverage to outer London boroughs while keeping response times under 48 hours.
Core Values
Reliability
We arrive within scheduled time slots and complete work as quoted. Our punctuality rate stands at 96%, and we notify clients immediately if delays occur.
Safety Standards
All staff hold CSCS cards and complete annual working-at-height training. We carry £5 million public liability insurance and follow HSE guidelines for every job.
Quality Control
Each completed job undergoes inspection before we leave. We photograph problem areas beforehand and document results. Clients receive follow-up calls within 24 hours.
Environmental Care
We use biodegradable cleaning agents and recycle wastewater where possible. Our purified water system reduces chemical usage by 80% compared to traditional methods.
Experience & Expertise
Our team includes specialists with 5 to 15 years of experience in commercial and residential cleaning. We handle various glass types including double-glazed units, Georgian windows, and modern curtain walling. Staff receive training in identifying glass defects, working with different frame materials, and using access equipment safely.
We maintain partnerships with three property management companies in Central London and hold contracts with 15 retail chains. This commercial experience informs our residential work, bringing professional standards to every home we service. Our equipment inventory includes 8-metre water-fed poles, portable purification units producing water at 0 parts per million dissolved solids, and specialized tools for conservatory roofs and skylights.
